Collect orders and directly process payments online.
Easy setup for faster business transactions.
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MyPetPortal is a payment solution that provides debt management, credit control, and point-of-sale services for veterinary businesses of all sizes - so you can improve customer experience, streamline your workload, and get back to doing what you love.
Send and receive instant payments from any mobile device. That means no need for rush-hour queues at your POS, easier payment tracking, and more convenience for your customers - with a lower cost-per-transaction than generic payment platforms.
Sophisticated organisational control schema and permissions
Full audit logs allow you to monitor the access of information within your organisation
Secure and fully GDPRĀ compliant
Our automated system makes it easy to stay on top of outstanding payments, with scheduled reminders and a simple online payment process - so you can spend less time chasing bills.
VMD compliant
GDPRĀ compliant
Hippa complaint
Minimise disruption with seamless integration.MyPetPortal fits on top of your existing payment gateways and is built with synchronicity in mind, including integrations with common back-office systems.
APIĀ integration with Power BI or other analytics platforms
Practice management system integration
Integration with other third party tools
Our onboarding team will help get your systemsset up quickly and without disruption. We also provide dedicated training foryour staff as well as ongoing resources to help your organisation make the mostof your new system.
Dedicated onboarding and training team
Weekly webinars to introduce new developments
In app live chat offering real time support to all practice users
Make it easier to build relationships with repeat customers with flexible recurring payments (such as repeat prescriptions, regular flea and worming, and health plans).
Dedicated customer success manager
Enterprise SLAs guaranteeing uptime and response times
Segregated environment for data security
FAQs
You can be up and running right away. We will take care of the set-up and there are no extra set-up fees.
MyPetPortal is a centralised payment system that can integrate with your existing payment gateway. If you donāt have a payment gateway already, we can provide this too
MyPetPortal uses state-of-the-art cryptography to ensure the safety of your data (HTTPS with RSA 2048 bit key and SHA 256certificate).Ā
Yes - we use a software-as-a-service model, meaning you pay a monthly subscription for access. You aren't locked into your contract, and if you cancel your service will continue uninterrupted until your cancellation date.
At the moment we are registered and regulated in the UK.
We have designed the services to be highly user-friendly and intuitive at all levels. However you will have access to ongoing support with your subscription, and we will actively train new users to use the platform.
Our team has decades of combined experience in payments, tech, and veterinary medicine, so our platform is driven by a deep understanding of the industry. Ā Ā