LetMyPetPortal automate your debt recovery process for more effective recovery -without the hard work.
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MyPetPortal is a payment solution that provides debt management and credit control services for veterinary businesses of all sizes - so you can improve customer experience, streamline your workload, and get back to doing what you love.
Send and receive instant payments from any mobile device. That means no need for rush-hour queues at your POS, easier payment tracking, and more convenience for your customers - with a lower cost-per-transaction than generic payment platforms.
Fast, secure transactions
Fully branded payment client experiences
Secure and fully GDPR compliant
Our automated system makes it easy to stay on top of outstanding payments, with scheduled reminders and a simple online payment process - so you can spend less time chasing bills.
Dramatically reduce debtor days
Offer your clients flexible ways to pay
Powerful payment analytics
Make it easier to build relationships with repeat customers with flexible recurring payments (such as repeat prescriptions, regular flea and worming, and health plans).
Offer clients home delivery and click and collect
Fully VMD compliant workflows
Payment workflows tailored to veterinary practices
Our automated system makes it easy to stay on top of outstanding payments, with scheduled reminders and a simple online payment process - so you can spend less time chasing bills.
Dramatically reduce debtor days
Offer your clients flexible ways to pay
Powerful payment analytics
Make it easier to build relationships with repeat customers with flexible recurring payments (such as repeat prescriptions, regular flea and worming, and health plans).
Offer clients home delivery and click and collect
Fully VMD compliant workflows
Payment workflows tailored to veterinary practices
FAQs
You can be up and running right away. We will take care of the set-up and there are no extra set-up fees.
MyPetPortal is a centralised payment system that can integrate with your existing payment gateway. If you don’t have a payment gateway already, we can provide this too
MyPetPortal uses state-of-the-art cryptography to ensure the safety of your data (HTTPS with RSA 2048 bit key and SHA 256certificate).
Yes - we use a software-as-a-service model, meaning you pay a monthly subscription for access. You aren't locked into your contract, and if you cancel your service will continue uninterrupted until your cancellation date.
At the moment we are registered and regulated in the UK.
We have designed the services to be highly user-friendly and intuitive at all levels. However you will have access to ongoing support with your subscription, and we will actively train new users to use the platform.
Our team has decades of combined experience in payments, tech, and veterinary medicine, so our platform is driven by a deep understanding of the industry.